Patron Portal Link
In order to cut down on face-to-face contact, all reservations for Post Production facilities (including DPL, DFL, Audio, EML, and Photo) must be made online using the Web Checkout Patron Portal.
Please note: The post production facilities Lab Contract must be signed before you are granted access to the post areas on the Patron Portal. It may take up to 48 business hours for these changes to be reflected in WebCheckout.
Link: Web Checkout Patron Portal
DPL - Digital Post Labs (8th floor Annex)
DFL - Digital Film Labs (6th floor Annex)
AUD - Audio (7th floor Annex)
EML - Emerging Media Lab (3rd floor Annex)
Photo Facilities - PEL and Darkroom (5th floor Annex)
Reservation Policy
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Walk-ins are permitted, but availability is not guaranteed. We recommend making a reservation in advance.
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All reservations must be made on the WebCheckout Patron Portal:
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All workstations can be reserved for up to 4 hours and reservations can be made up to 2 weeks in advance.
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Students are not allowed to book back-to-back reservations.
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If not checked in within 15 minutes of your scheduled appointment, your reservation will expire. We will note those who persistently do not honor their reservations. Please call the respective annex (phone numbers are listed above) to cancel your reservation.
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Please notify staff when you are finished with your workstation.
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Use of Mix A & B requires faculty permission & reservations must be made with a Post Manager.
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**Please note that the Lab Contract must be signed before your reservation is approved**
FAQ
Please direct your questions to postproduction@emerson.edu.
Q: "Signature on file" error message
A: This indicates that you have not signed the lab contract for the current semester. Please sign our contract (liked above) and allow 48 business hours for changes to be reflected in the Patron Portal.
Q: "Resource unavailable" - what can I do?
A: This means the equipment/computer is already reserved at the requested time - try selecting a different item or try a different time. For lab stations, check the lab schedule to ensure you are not attempting to book during a class or workshop.
Q: "Resource unavailable (turnaround)"
A: "Turnaround" refers to the amount of time we need between reservations for any given item. Try delaying your reservation's start time by 15 minutes.
Lab Software and Hardware
Looking for a specific piece of software or hardware? Check our Lab Software and Hardware Charts
If you have questions about authorization, please contact us at postproduction@emerson.edu.
Making a Reservation
Once you are logged into the Patron Portal and picked the respective Checkout Center you would like to reserve from, you will first be met with the Message of the Day. The message will typically be the one pictured below; however, additional information may be added here in event of an announcement.
From here you will see the resources available to you through the Checkout Center. Let's say you would like to reserve a workstation in DPL1.
Here you will see all of the available workstations in the location or resource type. You can check the overall availability by clicking the Clock icon on the top left.
Here you will see all of the resources listed, their upcoming reservations will be marked as dark cyan blocks. Available time during open hours will be in white, and hours the center is closed will be marked in light gray. If all the resources are booked at the same start/end time (like shown below) it is likely a class.
Going back to the previous page, let's say you would like to reserve DPL Workstation 01. Click the purple "Add" button on the right of the listed resource. Then the Cart icon on the top right to begin finalizing your reservation request.
From here, pick the start and end day/time. Pay attention to the resources below, if any are marked with a red exclamation mark, then it is likely unavailable during your requested times. You may either find a replacement or adjust your requested hours.
Additionally, please scroll down below and check for any errors/warnings with your current reservation request.
Once you have chosen your times, verified the availability of your requested resources, and addressed all reservation errors, you should then all set to click "Submit Reservation" below.
And with that, congratulations, your reservation request has been submitted!
If you would like to review your upcoming reservations, on the top left click on the hamburger icon and then "My Account".
From here, you will be able to click and edit your reservations if need be. If there is a particular question or issue you need assistance with regards to your reservation, please do not hesitate to call the Annex number of the respective checkout center you are reserving from or reach out to postproduction@emerson.edu.